Redesigned delivery processes to enable rapid growth from a small, expert-only team to a scalable workforce model. Introduced staged workflows, expanded the talent pool, and restructured senior roles into coordinators and mentors, creating a sustainable path for long-term expansion.
A boutique consulting company with a small team of highly specialised experts faced limits to growth due to its reliance on a narrow talent pool and an individual, end-to-end delivery model.
The company needed to expand its team significantly within 18 months, but the existing model, where each consultant worked independently, made rapid scaling impossible.
I redesigned the delivery process, breaking complex tasks into stages and enabling less specialised professionals to contribute under the guidance of senior experts. I restructured teams so experienced consultants acted as coordinators, mentors, and quality controllers, while expanding the talent pool to include programmers and MSc-level graduates.
The new methodology allowed the company to build larger teams quickly, reduce dependency on rare talent, and create a scalable operating model that supported long-term growth.
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